Building A Global Audience

Written by Zino Oke-Etume under Leadership | Speaking 20 days ago - 3 minutes read

This is where localization comes in. It’s the art and science of adapting your product to feel as if it were built specifically for each user, no matter where they are. It’s more than just translation, it’s about creating a familiar, intuitive, and respectful user experience.

Here are some reasons we think localization matters in product development because investing in localization isn't just a "nice-to-have" feature, it's a strategic imperative for growth and user satisfaction.

  1. Expand Your Market Reach: Localization matters because with this you can open your product to an expanded market. An example of this is the fact that majority of the world's internet users don't speak English as their first language. By offering your product in their native tongue, you unlock access to vast, untapped markets.
  2. Enhance User Experience (UX): When a product speaks a user's language both literally and figuratively, it builds instant trust and familiarity. This reduces cognitive load, making the product more intuitive and enjoyable to use.
  3. Boost Conversion and Engagement: Users are far more likely to purchase a product, sign up for a service, or engage with content that is presented in their local currency, uses familiar payment methods, and reflects their cultural context. Localization removes friction.
  4. Build Brand Credibility: Taking the time to localize demonstrates a deep respect for your users'. It shows that you see them not as a monolith, but as a diverse community, which helps prevent missteps that can damage your brand's reputation.

**Key Areas of Localization to Consider**

Product localization goes far beyond words on a screen. When adapting your product, consider these critical elements:

  1. Language and Text: This includes translating text, but also adapting for idioms, slang, and levels of formality. Be mindful that some languages, like German, require more space in the UI, while others, like Arabic, are read from right to left (RTL), requiring a complete layout flip.
  2. Visuals and Imagery: A picture may be worth a thousand words, but its meaning can change dramatically across cultures. Colors, symbols, icons, and even hand gestures can have positive or negative connotations. Choose imagery that is either universally understood or culturally appropriate for each target market.
  3. Dates, Times, and Numbers: Is it MM/DD/YYYY or DD/MM/YYYY? Is the week starting on Sunday or Monday? Do you use a comma or a period as a decimal separator? These small details make a huge difference in usability and clarity.
  4. Currency and Payments: Always display prices in the local currency. Even better, integrate payment gateways and methods that are popular and trusted in the target region.
  5. Legal and Regulatory Compliance: Every region has its own rules regarding data privacy, accessibility, and consumer rights. Ensure your product complies with all local regulations to operate legally and ethically.

In conclusion, building for a global audience is fundamentally an act of empathy towards your users. It’s about recognizing that a one-size-fits-all approach no longer works in a world rich with diversity and culture and personalities. By embedding localization into the core of your product strategy, you move beyond simply making your product likable to lovable.

We sat down with Linda Ikechukwu at The Pulse of Tech Podcast and she emphasized on the importance of localization before globalization using examples like Moniepoint to drive home her point. You can listen to the entire conversation on YouTube, Spotify or Apple Podcasts at The Pulse of Tech with Lede Adeniyi

by Zino Oke-Etume

Head of Marketing, DULA Studio